Please note: Although UK Mainland orders (excl. Scottish Highlands & Islands) are sent on a next working day delivery service, with the effects of COVID-19, we are unable to guarantee next day delivery. Most parcels we send are still being delivered the next working day.
All UK orders placed include free delivery. Orders are sent by courier (Royal Mail, DPD & Parcelforce).
Orders we receive before 12pm Monday to Thursday should be with you the next working day for UK Mainland deliveries (Excluding Scottish Highlands and Islands which should take up to 2 working days).
Orders made on a Friday before 12pm will normally be delivered on the following Monday if you choose the next day delivery option (UK Mainland only - *excluding Scottish Highlands and Islands), occasionally your order may arrive at the weekend. Orders placed after 12pm on Friday will be dispatched on Monday, however, we will always endeavour to dispatched orders after 12pm the same day where possible.
Deliveries to Northern Ireland, as well as Scottish Highlands and Islands should be with you within 2 working days. For the Republic of Ireland delivery is expected within 5 working days - please note that with the current circumstances some delivery may be subject to slight delays.
All deliveries to the UK at this time are running on their usual services. Please note International orders may be subject to delays in delivery. Thank you for your understanding.
*Claims for non-delivery cannot be accepted after 30 days from dispatch
RETURNS & REFUNDS
If an item(s) you have ordered is not suitable then please return it in the original packaging, with all labels attached and in an unworn condition. It may be beneficial for you to use a return postage service that ensures a 'proof of delivery', as this would be required should a parcel go missing. The item must be returned to us within 14 days of the customer receiving it and the cost of the return postage should be paid for by the customer.
Once we receive your return we will usually process a refund within 24 hours of us receiving the item.
Please see our Terms & Conditions for further details.